FAQ

Order Pick-Up

How will I know if my order is ready for pick-up?

As soon as we prepare your items, we will send you an email that your order is waiting for you at our pick-up location.

Where and when can I pick up my order?

After you received an email that your order is ready, you can pick it up at this address:

Anglers’ Bay, 812 State Route 49, Cleveland, NY 13042. Pick-up available Monday to Friday 9 a.m. to 6 p.m.

Pick-up is available only from April 1st to October 1st.

Can’t find the pick-up location. Can you help me?

The Anglers’ Bay driveway is located outside of Village of Cleveland, NY, between Drive 17 and 18. Look for the Anglers’ Bay sign. Drive down the driveway all the way to the lake.

Shipping

I placed an order. How soon will it ship?

At Lake Apparel, we are doing our best to ship orders as soon as possible. The order completion takes one to seven business days.

Where is my order?

After we ship your order, you will receive an email with tracking number.